Cachet Boutique Hotel on W42nd Street— which took over the space vacated by OUT NYC — has closed after six years in Hell’s Kitchen.

Cachet Boutique Hotel
The interior of the Cachet Boutique Hotel on W42nd Street. Photo: Cachet Hotel

The 105-room hotel, at 510 W42nd Street between 10/11th Avenues, locked its doors last week with all 36 employees losing their jobs, according to a layoff notice filed with the New York Department of Labor. The hotel management, Aimbridge Hospitality, cited economic reasons for the closure. The workers were not represented by a union, according to the statement.

“Due to unforeseen circumstances, Cachet Hotel will permanently close its doors on October 10 2023,” reads the hotel’s website. “We apologize for any disruption this may cause your travel plans and appreciate your understanding.” 

Cachet Boutique Hotel on W42nd Street closure notice
The closure notice on the front door of the Cachet Hotel. Photo: Ariel Pacheco

Ex-partners at the Cachet Hotel were reported by Crain’s to be in a legal dispute. Four years ago, Dominion Capital, led by Mikhail Gurevich, and Merchants Hospitality locked horns in Manhattan’s state Supreme Court over financial and managerial control of a particular property. Although a settlement was reached at the time, Gurevich alleged in February that he had yet to receive the full amount specified in the agreement.

The property’s history features a succession of closures and ownership changes dating back to 2012. It housed 7,500 square feet of restaurant and common space and a 14,000-square-foot nightclub in addition to the 105 rooms. The property originally debuted as OUT NYC, celebrated as “New York’s new all singing, all dancing gay hotel”, before shutting down in 2016. The owners faced a boycott after holding a dinner party supporting Republican Senator Ted Cruz.

The restaurant was originally home to KTCHN, which was open from 2012 to 2017. Eden Local then took over the location and was followed by Treadwell Park, which became a popular bar with a Broadway crowd, before it shuttered during the pandemic.

The nightclub space started off as XL, which was lauded by the New York Times as being “a veritable one-stop shop for gay men of various stripes”. In 2017, that space converted to be the Playboy Club — which opened in partnership with the Cachet’s management but lasted just over a year. Nightclub 42 d’Or now occupies the space, but has only intermittently been open.

La Casa Del Mofongo, a Dominican nightclub and restaurant group, had been expected to open in the coming months at the property, according to a report by Crain’s — but that deal is uncertain with the hotel’s closure. 

The Cachet Hotel is the second hotel on the same block of W42nd Street to check out. The Travel Inn just across the street closed in January 2022 and is now in use as a temporary homeless shelter, a role it also served during the height of the pandemic. 

W42ST reached out to the management of Cachet Hotel for more details, but did not receive a response at the time of publication.

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9 Comments

  1. As it appears to be more upscale than the Travel Inn across the street, how will the morons in power decide which class of “migrants” will get to stay there?

  2. It was a shelter during COVID single adult men as opposed to women/families. The majority of residents were former prison inmates who were moved out of local prisons due to COVID. It quickly became a hotbed of trouble and was eventually emptied without warning as the problems from that one location were multiple. Holly Ann Palmer/Devlin and I worked feverishly to try to get the management to treat the residents’ problems and keep order.

    One day, after months of fights, assaults and petty crime committed (with evidence) by the residents a school bus pulled up and shuttled the entire population to a shelter in Brooklyn. The ongoing violence and crime chased out the next door neighbor restaurant Treadwell which was a friendly neighborhood staple. The shelter residents never received services needed, medication oversight or other monitoring. It was a horrible situation. The rooms were destroyed, beds sawed in half (? how?), electrical outlets dug out from the walls and anything breakable destroyed. Those poor residents who were experiencing mental issues received no treatment.

    The OUT and XL was a poor design from the beginning. The OUT never took off as a hotel. Rooms ended up being renamed as “play rooms” with multiple occupants in bunk beds. The hotel operators found the nightclub base noise was untenable and the entire integrated plan flopped. That coupled with legal problems plaguing the developers who began warring and ousting one of the early club operators resulted in a mess.
    At the onset of the plan, I was MP Tenant President. I insisted on walk throughs, several meetings with area stake holders and tenants to ensure noise reduction and lines of patrons would be controlled. Initially I was very skeptical. I took a vote (remember those?) of the tenants at a meeting and we decided after a lot of work from the original developer and operator to support the XL and OUT Hotel plan.

    At this point, if they can re-imagine and make it an affordable hotel, that would be pretty great. Again, the design isn’t terrific so it may need some work. If it were to become affordable housing, it would also need insulation and plumbing, I imagine.

    Long time in coming. I hope the location is utilized in a responsible, sensible manner.

    1. Sounds like Marissa is running for something, again. Please, not again. Hoylman hasn’t left office yet.

  3. I was one of the ones screwed by having a reservation cancelled and being moved to a hotel no where close to the Javits Center.

    I got my money back, but it screwed up my travel plans

  4. This street specifically and entire neighborhood can not be the go to place for shelters. This area is finally improving and booming and bringing homeless and migrants will only kill the growth!! The Cachet Boutique needs to be improved esthetically and converted into something desired- even if that is a few incredible restaurants or cute stores. The Travel Inn also needs to be demolished and turned into the beautiful residential building that was proposed back in 2016 by Richard Born.

  5. I was with my wife for one night last year checked out April 30th 2023.By check out they ask me for security deposit $277.33.I paid with my credit card. After 3 weeks I called Hotel to see what happens with my security deposit and they said usually take 30 days to get security deposit back. Than I and my wife went to Croatia for 4 months. We came back to USA October 1st.I never get my money back. When I tried to call them no one answer the phone. Non email as well. Than I contacted Traveluro Booking number5421737 and ask them to help me get my security deposit back. They ask for payment proof and send it to them. They said will contact me in 72 hours. That was in February this year. They newer contact me. Today is March 14 2024.Anyone knows how I can get my security deposit back. Thanks

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