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New York’s finest farm ingredients find their way to the table at classic burger joint Creamline, Gotham West’s newest arrival!

burger shake and sandwich at creamline
The classic Cheeseburger, Buffalo Chicken Sandwich and Vanilla Milkshake — all made with local farm ingredients — at Creamline. Photo: Naty Caez

A burger, sandwich and milkshake specialty shop, Creamline focuses on fan favorites like smashburgers, grilled cheese sandwiches and tomato soup, buffalo chicken sandwiches and a select menu of milkshakes — all sourced and prepared with care with ingredients from local farms and New York City businesses. The restaurant moves into the curated food hall’s semi-dedicated burger spot that briefly housed a Corner Bistro burger outpost and was previously slated for Smashed NYC.

Creamline, which originally opened at Chelsea Market in 2015, hopes to wow Hell’s Kitchen foodies with its high-quality, classic Americana and dedication to supporting other New York food purveyors. It’s a mission that manager and operating partner Nick Contess — who has been involved with Creamline since he was in undergrad — believes in wholeheartedly. “I’ve been with Creamline since I was an intern in college for an ad agency. Creamline was our client, and when it was time for me to move on from them, Chef Harris [Mayer-Selinger] offered me a role here,” said Nick. “He was my client, then my boss, and is now my business partner!”

Nick Contess of Creamline. Photo: Naty Caez

Creamline found success at Chelsea Market by engaging with dozens of local farms to produce a proudly all-NY menu. In addition to partnering with Ronnybrook Farm of Pine Plains — described by the New York Times as the “Dom Perignon of dairy” and found every menu item —  the team incorporates products from Partners Coffee in Brooklyn, Rosenkrans Farm in Auburn, Catskill Provisions in Calicoon, New York brewers like Bronx Brewery and Rockland County Bakery. “When we call to place an order at Rosenkrans, we can hear cows mooing in the background,” said Nick. “That’s how close we are to our suppliers.” 

When it came time to expand the business, the team at Creamline zeroed in on Hell’s Kitchen. “This is a really awesome neighborhood,” said Nick. “We knew this neighborhood was great, but now being here, it’s even better. We were looking to expand and were waiting for the right place at the right time — Gotham came to us and when we toured the space and saw how beautiful it was and how ready it was for a burger spot, we said, ‘Let’s do it!’”

They’re looking forward to further investing in the neighborhood business economy, Nick added. “We are huge fans of collaboration, and we have done a ton of collaborations in the past at Chelsea and we already have a couple in the pipeline for Hell’s Kitchen.” They also plan to roll out a soon-to-be-launched delivery service and discount for Gotham West residents to further engage with locals — a strategy that seems to have already worked. “We opened on Wednesday,” Nick added,  “and we had one gentleman come in for grilled cheese and tomato soup four times!”

Having experienced a warm Hell’s Kitchen welcome in their short tenure, the restaurant has already extended its hours to welcome in new diners, “because people want to be here, people want to have our food and that’s what we’re here for,” said Nick. “We think that our product, although it’s ‘classic fast food,’ — you can taste the difference in quality. And we are always going to be a proponent for and jump on the opportunity to tell stories about small farmers who are struggling across the country, and especially in New York. Being able to support them, spread our message, serve good food and make people happy is what we’re here for — and it’s been great to hear that people are happy we’re here!”

Creamline is located in Gotham West Market at 600 11th Avenue (corner of W45th Street) and is open Monday-Thursday 11am-10pm and 11am-11pm on Friday and Saturday.

Join the Conversation


  1. Hi there
    I live in Hell’s Kitchen but don’t know where any of the businesses you report on are. Can you please include an address and cross street in the future?
    Much appreciated.

    1. Hi Marina, apologies! We usually include the address at the end of each piece but I left this one out in error. Updated now!


  3. Most DEFINITELY very FRESH and DELICIOUS!! Tried the cheeseburger just yesterday. 10/10!!

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